Service agreements

Protect your investment

As a valued Sakura Tissue-Tek® customer, you have come to know our exceptional portfolio of Histopathology instrumentation and accessories, and thus have experienced working directly with some of the most advanced and reliable instrumentation and products on the market today.  However, to maintain this exceptional performance it is essential that you protect your laboratory investment with quality service and support.  With this in mind, Sakura Finetek has developed several service options to meet your laboratory instrumentation needs.  Each option, thoughtfully designed to provide you a trouble-free experience when needing routine technical support, an annual Preventative Maintenance Inspection, or the occasional emergency service visit. 
We pride ourselves on high-quality service and support that will enhance your everyday laboratory experience.  A level of support that surpasses our competitors and provides the value-add you have come to expect as a Sakura Finetek customer.  When you need service, a full-service support network of professional and experienced application specialists and repair technicians are available to you.  Not only will our team of professionals bring a wealth of knowledge to any given support need, but you will also have the added assurance that only genuine Sakura service parts are used while addressing a service issue or performing an annual PM.
Sakura Service Solutions:

  • Professional and Highly Trained Staff
  • Maximized Instrument Performance
  • Cost Control and Predictability
  • Real-time Connectivity

Services offered upon request:

Out of Warranty Service
If a Service Agreement is not what you are looking for, Sakura Finetek also offers time and material services on most of our Tissue-Tek® instruments.  Our technical support team will diagnose, troubleshoot and provide you with a quote for the necessary repair.
Sakura Certified Refurbishment Program

No matter which option you select, the emphasis is on delivering superior support and quality instrument service.  We are dedicated to providing our customers with enhanced customer satisfaction.
Call our Service Contract Administrator today to learn more about what Service Contract option is best for you.  (800) 725-8723 x7845

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